Northborough Free Library

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Northborough Free Library

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Your Library Card

On this page you can learn how to...

Get a Library Card • LOGIN to your card's record • Create a PIN/Password • Renew • Update your Email address • View Your Reading History • Understand loan periods, fines, and fees • Download an audiobook • Reserve a Museum Pass • Access databases • Request books, music, & movies

How to get a Library Card

Visit the circulation desk at the library, and depending on your age, bring the following documentation:
Adults, 18+ years: Bring a picture ID and proof of your current address.
Teens, 16+: Bring a picture ID.
Teens, 12-15: No ID required.
Children, 3-11: Bring a parent or guardian (with their ID or library card).
The first card is free to any Massachusetts resident. Replacement cards are $5. Use your Northborough library card at almost all libraries in Central & Western Massachusetts!
If you have questions, Email us at, or call us at 508-393-5025.

LOGIN to your card's record

Login here...

To see: Checked out items, Overdues, Requests, Fines owed, Your lists, History of checked out items, History of holds
Tips for using your library card:
  • Create a PIN/Password: If you created a PIN by using the old catalog prior to May 29, 2012: The first time you LOGIN, your PIN is your last name in all capitals. You then have the option to create a new PIN/Password under the "Account Preferences" -> "Personal Information" tabs. If you got a new card after May 29, your PIN/Password is the last four digits of your phone number. Again, you will have the option to create a new PIN under the "Account Preferences" -> "Personal Information" tabs.
  • Forgot Your PIN/Password? Please call the Circulation Desk at 508-393-5025, x.6 to have a library staff member reset your PIN.
  • Change Your PIN/Password: Login as usual, then click the "Account Preferences" -> "Personal Information" tabs to change your PIN/Password immediately.
  • Overdues & Fines: The Northborough Free Library does not charge daily fines. We do, however, charge a $1/item fee when items are 28 days late. If you request books from other libraries, you are subject to their fines.
  • Renewals: Most items may be renewed (one time only), unless another patron is waiting for the item.
  • Placing Requests (Holds): Learn how to get items that are checked out or available at other libraries: Books + movies + music + audiobooks + more! Please note that the network limits you to 20 Holds pending at one time.
  • Email: The library uses your email address only to send notices to alert you: When a requested item (Hold) has arrived, when an item will be due in 2 days, or when an item is 2 weeks overdue. If you'd like to receive the library newsletter, we maintain a separate email list. Sign up for our newsletter here.
  • Changing your Email: Login, then click on the "Account Preferences" tab. Under the "Personal Information" sub-tab, you should see the option to change your email address.
  • Error Messages: When requesting an item, "See a librarian," usually means that the library simply needs to update your information. This cannot be done by email; please call Circulation at 508-393-5025, x.6 and we'll help you. 

Your Reading History

Your Reading History allows you to keep a list of the books that you've borrowed. For your privacy, the library doesn't keep records of the items you've returned. This list is confidential and accessible only to you. Your Reading History will begin only once you activate this feature:
Log in, click the "Account Preferences" -> "Search and History Preferences" tabs, and check the box next to "Keep history of checked out items?" You can discontinue Your Reading History at any time by unchecking the box.

You can also keep track of the holds that you've placed by clicking the "Account Preferences" -> "Search and History Preferences" tabs and checking the box next to "Keep history of holds?"
See What's Good to Read for other fun websites that allow you to create lists, find readalikes, and more.

Loan periods, fines, fees

You may borrow up to 50 items at one time. At the Northborough Free Library, most items have a 3-week loan period and may be renewed once for 3 more weeks. Other items have a 7-day loan period and maybe renewed once for 7 more days. Exceptions: You cannot renew an item if someone else is waiting for it nor if the item is more than 3 weeks late.

Type of Material      Loan Period      Limit per Card  
   All items combined              50
   Books      3 weeks             --
   Audiobooks      3 weeks            20
   Music CDs      3 weeks            20
   Computer Games      3 weeks            --
   Puzzles      3 weeks            --
   DVDs      7 days            10
   Magazines      7 days             --
   Videogames      7 days             5

Although the Northborough Free Library does not charge daily fines, we do charge a $1/item fee when items are 28 days late. If you request books from other libraries, you are subject to their loan periods and fines.
We do not refund money if you find a lost book for which you have already paid.

If you damage or lose an item, you must pay for a replacement. Sometimes we allow you to buy a replacement copy at a store, but you MUST have permission to do so first. Please contact the Checkout Desk if you have questions, and we will refer you to the correct staff member.

You cannot place holds, check out materials, or use databases if your card is blocked.

Why your card may not work:

A) Your card is expired. You must renew your card in person or by phone. We will check that your address, phone, and email address are correct. Your card will be renewed for another 2 years.

B) You have a library item that is more than 28 days late. You must return the item before you can use your card.

C) You owe $10 or more in late fees.  You must pay enough of the fees to take your balance below $10, before you can use your card.